BSL-86 Individual

Senedd Cymru | Welsh Parliament

Bil Aelod Arfaethedig – Mark Isherwood AS | Proposed Member Bill - Mark Isherwood MS

Datblygu'r Bil Iaith Arwyddion Prydain (BSL) (Cymru) | Development of the British Sign Language (BSL) (Wales) Bill

Ymateb gan: Unigolyn | Evidence from: Individual

The need for legislation

The British Sign Language Act 2022 requires the UK Government to issue guidance about the promotion and facilitation of the use of British Sign Language (BSL). This however only applies in England and not to the Welsh Government or public bodies in Wales such as councils or the NHS.  The British Sign Language (BSL) (Wales) Bill aims to place equivalent specific duties on the Welsh Government and public bodies in Wales.

Question 1: Do you think there is a need for this legislation? Please provide reasons for your answer.

Yes, absolutely. The deaf community has so many challenges to face. This country can be a frightening place when so few people speak your language, and so little effort is made to ensure you can take part in Welsh life. I have the advantage of being able to hear, although my speech is affected, since August 2023, but I have seen first hand the difficulties facing deaf people.

eg- I received a letter to book a hospital procedure, which instructed me to "ring this number" to book it. I requested a BSL interpreter, as they wouldn't allow my Carer to accompany me into the Clinical Area.

When I arrived, you were required to press a button, speak into the intercom, and pull the door when the buzzer sounds (What if you can't hear or speak?)

Next, I discovered that no effort had been made to find a member of staff who had even the basic knowledge of BSL. When a nurse questioned the Receptionist, the reply was, "She can write if she needs to". I was to be sedated, so I didn't feel that was reasonable.

They allowed my Carer to stay with me for the initial form filling, (Where we taught them a few "emergency" signs, such as the one for "pain", but after they dismissed her, I was required to confirm my name and address on three other occasions, a different staff member each time. I had to leave my phone with my Carer, so I couldn't use my "type to talk" App, either. I was lucky that I could understand by hearing, so my consent was at least "informed". I can only imagine how scared I would have been without my hearing, as my anxiety was already elevated due to my speech issue not being accommodated.

If this Bill is passed, I believe that I would have had protections in Law for accommodations to be provided, and if they were to teach BSL in Schools, then SOMEONE there would have had enough knowledge to communicate with me effectively.

Also, the fragmented use of Signalong, Makaton, etc in Schools, leaves those children without a Community when they leave and become adults. Using BSL and SSE enables them to have a Community after School.

Question 2: Do you agree or disagree with the goals that the Bill seeks to achieve? Please provide reasons for your answer.

I agree, for the reasons I have given in Question 1

British Sign Language

Question 3: Do you agree that the Bill should include proposals to promote and facilitate the use of BSL and its tactile forms?

Yes

Question 4: Do you agree that the Bill should support the various Welsh regional dialects of BSL?

Don't know

Question 5: Do you think that the term ‘BSL users’ should be replaced with ‘BSL signers’, recognising that BSL is a language which includes both deaf and hearing signers? Please provide reasons for your answer.

Yes.

I'm unsure if the terms used will make a difference.

Question 6: Do you think that the term ‘deaf BSL signers’ can be used when referring to BSL users/signers who are medically or audiologically deaf?  Please provide reasons for your answer.

Yes.

It may be helpful to point out if the person is deaf, so we can be more aware when signing, but the first question I always get asked is "Are you deaf?", I suppose knowing, for organisations such as Healthcare, may be important, to emphasise the need for accommodations.

Deaf Communities

Question 7: Do you agree or disagree that deaf communities:

a) currently have a voice in the design and delivery of the public services that they use? Please tick the answer that most applies and provide any comments.

Strongly disagree.

As per the example I gave in Question 1, I think it is evident that Deaf Accommodations are an afterthought, at best.

b) should have a formalised voice in the design and delivery of the public services that they use, especially ones targeted at deaf people. Please tick the answer that most applies and provide any comments.

Strongly agree.

so many times, policies seem to be set by hearing people, for deaf people, so the true issues are not understood.

Question 8: Are there any specific communication methods used by deaf people that you would like the Bill to reference/include?

Possibly the Relay App, as well as BSL, of course. As a hearing BSL User, I am not the best person to comment

Barriers that exist for deaf people

Question 9: What do you believe are the main barriers that currently exist for deaf people and/or their families in the following areas. Please tick all that apply and provide information/examples on each area:

Education; Health; Social Care; Transport; Workplace.

EDUCATION- The fragmented approach of non-official languages such as Signalong and Makaton, which are unregulated, is causing isolation and loneliness for School leavers. The lack of suitably trained interpreters and Communication Facilitators leaves the deaf child, in a Mainstream School, unable to keep up with their peers.

HEALTH- As you see from my example in Question 1, accessing health care is difficult. I also know someone who was told that the HCSW could interpret at a hospital Appointment. She was only trained to Level 1! How can she convey the complexities of a medical appointment, to give informed consent.

SOCIAL CARE- The same deaf lady I mentioned, as I said, her Carers are only trained to a very basic level in BSL. I, myself, had to fight to get my own Carers trained to even that level, the excuse given was, "They may leave (your employ) and won't need it for the next client" I was only asking for them to do an unaccredited course at the cost of £50! (The level one accredited course locally is £360). I had to go up the ranks to get this sorted.

TRANSPORT- Catching a bus, learning to drive, requesting directions, so much more difficult if you can't speak or hear, or both.

WORKPLACE- It is possible for many deaf people to work, but requires more effort from employers to make reasonable adjustments, and many won't, unless legislation forces them to.

There is an ableist attitude that expects deaf and disabled people to only go out with a "Carer". As a wheelchair user, I see this a lot myself. "Other wheelchair users can come in to my cafe. We only have one step at the door", for example. Not unless they are in a manual chair, and someone was pushing them.

This is the same as the expectation that deaf people won't go out alone, without a hearing/speaking person, either.

Establishing a BSL Commissioner for Wales

The Bill proposes to establish a BSL Commissioner who would promote and facilitate the use of BSL, and would have the same powers as other minority language Commissioners such as in the Welsh Language (Wales) Measure 2011.

Question 10: Do you agree or disagree with the proposal to establish a BSL Commissioner for Wales, and, do you have any different suggestions or alternatives? Please provide reasons for your answer.

Yes

Question 11: The proposed remit of the Commissioner would be to:

§    formulate BSL standards;

§    establish a BSL Advisory Panel;

§    produce reports every 5 years in BSL, Welsh and English on the position of BSL in that period;

§    provide guidance and a process for public bodies to promote and facilitate BSL in their respective domains;

§    establish a procedure for the investigation of complaints.

Do you agree with the proposed remit of the Commissioner, and are there any other provisions you would like to include in the Commissioner’s remit? Please provide reasons for your answer.

yes, because something needs to be done. Much money is spent on promoting the use of Welsh, and I don't disagree with that, but Welsh speakers are able to communicate in English, whereas many Deaf people don't have that alternative open to them. Let's use a little of that budget towards communication for the deaf, who often don't have the option of a viable alternative, and are isolated, as a result.

Question 12: Do you agree that the BSL Commissioner and the BSL Advisory Panel members should be fluent users/signers?

Yes

Question 13: Do you think that the proposed BSL Commissioner and Advisory Panel should prioritise the following. Please tick all that apply and provide reasons for your answer.

Enabling deaf users/signers to lead the development of policies and implementation of services for BSL users/signers; Early years language support for deaf children and their families; Improving BSL provision in education; Access to interpreters in public services.

1- You need to ask those using the service, what it is they need.

2- A hearing child needs exposure to speech to be able to learn to talk. It's the same for a deaf child. The whole family need to learn to Sign, not just the child themselves.

3- If you can't understand the teacher, how can you learn, then how can you get the qualifications needed to get a good job? So many people are left in poverty because of the lack of BSL Interpreters for Schools.

4- Health is the perfect example. You can't make informed consent if explanations are not in your language, the same with Health Campaigns. You don't know what is a dangerous symptom if you don't "hear" about it.

Question 14: Do you agree or disagree with the proposal to place a duty on the Welsh Government to prepare and publish an annual BSL report? Please provide reasons for your answer.

Yes.

Because without being checked up on, nothing happens.

Question 15: Are there any other issues that you would like to raise about the Bill and the accompanying Explanatory Memorandum?

no

Question 16: Anything else?

If BSL was taught in Schools, as an option for Modern Languages, ideally, then everyone gets included. You generate more Interpreters in the future, and everyone can at least manage the basics. BSL is so useful, even for hearing people.

Noisy environment? BSL

Need to communicate over a distance or through a window? BSL

At the dentist and your mouth is full of instruments? BSL

Lose your hearing or speech as you get older or due to a medical event (like myself) BSL

Want to have a private conversation that the person in the next room can't overhear? BSL

Have a child with Speech Delay who gets frustrated because they can't talk?(like my grandson) BSL